Desktop and Mobile Web:
To cancel Gold Membership, log in to Single Muslim, go to your home page and click on the 'Membership' tab. You will then need to click on the active membership package (in green) followed by the 'Cancel Membership' button. You will then be asked to confirm your cancellation. Please note that we require 28 days cancellation notification to cancel all our auto renewal policies.
Once cancelled, you will still be able to use the membership until its expiry date.
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In App Purchase (iTunes)
To cancel Gold Membership, log in to the Single Muslim App, go to your home page and click on the 'Membership' tab. You will then need to click on the active membership package (in green) followed by the 'Cancel Membership' button. You will then be asked to confirm your cancellation. Please note that we require 28 days cancellation notification to cancel all our auto renewal policies.
Alternatively, you can log in to the App Store on your device and cancel the subscription from there. To do this, please follow these instructions:
1. Click on the 'App Store' on your device
2. On the next screen click on the circular image icon in the top right corner
3. Now click on your name (should also show your email address)
4. Scroll down on the next screen and click on 'Subscriptions'
5. You now need to find the Single Muslim subscription and click on cancel
Once cancelled, you will still be able to use the membership until its expiry date.